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Fix Your iPhone at Home: Apple Self Service Repair

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Image: Apple

Apple will allow customers access to Apple genuine parts and tools to repair their iPhone at home.

This is a good thing – but if you don’t have any experience ‘tinkering’ with electronics, it’s probably best to leave repairs to the professionals.

Initially, the program will focus on the most commonly serviced modules, such as the iPhone display, battery and camera. The ability for additional repairs will be available later next year.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” says Jeff Williams, Apple’s chief operating officer.

“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools and training, and now we’re providing an option for those who wish to complete their own repairs.”

Repair kits will be available first for the iPhone 12 and 13 models.

Later, you’ll also be able to get under the hood of the M1 Macs when Self Service Repair is available early next year in the US before expanding to other countries in 2022.

Apple says Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

The new store will offer more than 200 individual parts and tools – enabling customers to complete the most common repairs on iPhone 12 and 13.

Apple also says it is important repairers review the Repair Manual before they begin.

Once they do, customers place an order for the Apple genuine parts and tools using the Apple Self Service Repair Online Store.

Following the repair, customers returning their used part for recycling will receive credit towards their purchase.

Clearly Apple wants to take ownership of the repair market by providing the tools and parts to ensure safe and reliable repairs.

But it won’t be for everyone.

As a life-long ‘tinkerer’ with gadgets this provides a great opportunity for kids to become the family tech mechanic.

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Cyber Crime

Image Matrix Tech on Sky News: Space Tourism Begins with Virgin Galactic

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In Sunday’s segment on Sky News Australia (Weekend Edition with Tim Gilbert) we looked at how space tourism is now an option for travellers with big wallets and plenty of patience. Virgin Galactic is already planning its next launch after flying tourists into space for the first time this week. Virgin Galactic already has a backlog of about 800 customers with tickets ranging from US$250,000 to US$450,000.

The rocket-powered spaceplane separates from the ‘mothership’

The idea is to make space exploration accessible to everyone. Eventually weekly flights and cheaper prices will hopefully make that a reality. For now, monthly flights are planned with Galactic 03 – the company’s third commercial spaceflight – slated for September 2023.

The Virgin Galactic VSS vehicle is a reusable rocket-powered spaceplane.

Virgin Galactic’s first private space tourists

Once the mothership or carrier aircraft reaches 45,000ft, the rocket-propelled spaceplane blasts straight up to an altitude of approximately 85 kilometres.

It’s one helluva ride, albeit a short one.

NEW REPORT WARNS MAC USERS NOT TO BE COMPLACENT

Bitdefender releases macOS Threat Landscape Report

The latest macOS Threat Landscape Report from Bitdefender should be of interest to Australians as Mac and other Apple device use is very high here. More than 45 per cent of Australians are now using at least one Apple system on their computers or phones.

Microsoft dominates with 63% of the desktop market but while Apple users enjoy less risk due to the platform’s smaller footprint, Macs aren’t bulletproof.

Mac users are targeted by three key threats

Key Findings of the Report

  • Mac users are targeted by three key threats: Trojans, Adware and Potentially Unwanted Applications (PUAs)
  • Trojans are the biggest single threat to Macs, accounting for more than half of threat detections followed by PUAs and Adware
  • EvilQuest remains the single most common piece of malware targeting Macs at 52.7%
  • Trojans designed to exploit unpatched vulnerabilities present a real danger to users who typically postpone installing the latest security patches from Apple
  • With a 25.3% share, PUAs represent a quarter of ‘executable’ threats to Macs
  • 8% of PUA detections on Macs are crypto miners and 1% are jailbreak utilities
  • Trojans designed to exploit unpatched vulnerabilities present a real danger to users who typically postpone installing the latest security patches from Apple
  • Threats designed to infect Macs typically require victims to manually run an executable
  • Threat actors put effort into making malware packages look and feel like legitimate applications
Threats designed to infect Macs typically require victims to manually run an executable

While named differently, these hazards share one trait: they require victims to manually run the threat, meaning their authors try hard to make their malware look like legitimate applications.

MOMENTUM CONTINUES TO BUILD FOR REPAIRABLE SMARTPHONES

The Australian Repair Summit was held in Canberra during the week – just as Nokia released the G42 5G. The Nokia G42 is the industry’s first sub-A$450 smartphone with 5G connectivity to feature QuickFix repairability.

Nokia G42 5G is the latest repairable phone from HDM Global

That means cracked screens, bent charging ports and batteries can all be easily replaced .. just like I did on the cheaper model seen in the segment.

The deal with iFixit offers step-by-step repair guides and cheap parts.

The momentum is now unstoppable. The EU wants easy swapping of batteries and now the Australian Repair Summit has called for major reform to incentivise and support the repair of products, machines and equipment.

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‘So Purple’ Repairable Nokia G42 5G now available in Australia

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HMD Global has released a new repairable Nokia phone in Australia, the Nokia G42 5G.

The Nokia G42 5G – launched in ‘so purple’ – is the industry’s first sub-$450 smartphone with 5G connectivity to feature QuickFix repairability. Consumers, on their own, will be able to replace cracked screens, bent charging ports and batteries using HMD Global’s collaboration with iFixit.

Anyone can fix their Nokia G42 5G by using step-by-step repair guides and affordable replacement parts from A$42.99 RRP. 

The Nokia G42 5G sells for A$449, includes a 50MP camera, 3-day battery life and Android 13. It’s 5G connectivity is powered by the Qualcomm®Snapdragon™ 480+ 5G Mobile Platform. The Nokia G42 5G battery will keep 80% of its original capacity after 800 full charging cycles – that’s about four years of charges.

It’s made with a 65% recycled back cover and boxed in FSC®-certified mixed packaging. It also comes with 3 years of monthly security updates, 2 years of OS upgrades and an industry-leading 3 year warranty.

We are excited to bring the repairable Nokia G42 5G to the Australian market,” said Brenden Folitarik, HMD Global’s Country Manager for Australia, New Zealand and the Pacific Islands.

“The Nokia G42 5G offers both longevity and performance with the addition of 5G.”

Watch Image Matrix Tech repair Nokia G22 on Sky News

The ‘So Purple’ launch colour was inspired by the 2023 Colour of the Year – Digital Lavender.

“It’s safe to say Purple is having a moment this year,” said Lars Silberbauer, CMO of HMD Global, the home of Nokia phones.

“Not only does the Nokia G42 5G look great, it’s also a continuation of our repairability journey which is now a fundamental part of the way we design smartphones.”

It made sense for HMD Global to use a respected and accessible repair system like iFixit.

“I’m thrilled to see how our partnership with HMD Global is turning the tide in favour of self-repairs,” Kyle Wiens, CEO, iFixit.

“This is not just about providing parts; it’s about seeding the DIY ethos among consumers and signalling that the era of self-service repairs is truly upon us.”

HMD Global has also recently launched its ‘Recycle To Win Competition’, teaming up with Clean Up Australia, Freely, Mobile Muster and Wander to reward Australian consumers who recycle their old mobile device through Mobile Muster. By recycling their phone, users go into the draw to a 4-day holiday in Kangaroo Island (SA) or Scenic Rim (QLD). The competition runs until October 18, 2023 and more information and how to enter can be found here.

NOKIA G42 5G SPECS

FeatureSpecification
ColoursSo Grey, So Purple
Size & WeightHeight: 165 mm, Weight: 193.8 g, Width: 75.8 mm, Depth: 8.55 mm
DisplaySize: 6.56 inch, Cover glass: Corning® Gorilla® Glass 3
Features: 90Hz refresh rate, Brightness 450 nits (typ.), 400 nits (min.)
560 nits with brightness boost, Aspect ratio: 20:9
Resolution: HD+ (720×1612)
ImagingFeatures: Night mode, Dark Vision, Tripod mode, AI portrait, 50MP mode with HDR
Personalized watermarks, OZO 3D Audio recording
Rear camera: 50 MP Main AF, 5P, f/1.8 + 2 MP Depth + 2 MP Macro, Rear flash LED
ConnectivityBluetooth: 5.1, Headphone jack: 3.5 mm, Location: GPS/AGPS, GLONASS, BDS, Galileo
USB connection: USB Type-C (USB 2.0) OTG, WiFi: 802.11 a/b/g/n/ac/ax-ready
Battery & ChargingBattery: 5000 mAh 1 QuickFix replaceable battery
Battery life: Up to 3-day battery life, Charging: 20W fast charging support
Features: Maintains >80% of original battery capacity even after 800 full cycles
QuickFix design for more accessible battery removal, Wattage: 20 W
Memory & StorageVirtual RAM options: 2GB or 5GB in 6GB RAM variant
2GB in 4GB RAM variant, Cloud storage: Google drive
Internal storage: 128 GB, MicroSD card support up to: 1 TB, RAM: 6 GB
PlatformCPU: Snapdragon® 480 Plus 5G
Operating SystemOperating System: Android™ 13, OS upgrades: 2 OS upgrades
AudioFeatures: OZO Playback, OZO 3D Audio recording, FM radio (headset required)
Microphones: 1, Speakers: 1
NetworksMax network speed: 5G, Network bands (5G NR): n1, n2, n3, n5, n7, n8, n28, n40,
n41 (full), n66, n77, n78
Network bands (GSM): 850, 900, 1800, 1900
Network bands (LTE): 1, 2, 3, 4, 5, 7, 8, 12/17, 13, 20, 28, 38, 39, 40, 41 (full)
Network bands (WCDMA): 1, 2, 4, 5

Pricing, availability and accessories  

The Nokia G42 5G in So Purple is available in Australia from today in 6/128 GB storage and memory configurations from AUD$449 RRP from JB Hi-Fi, Officeworks, Big W (online), Nokia.com, Amazon, Catch, Kogan and TVSN.  

You can add further protection for your Nokia G42 5G with a clear case. Made from 100% recycled materials with fully recyclable packaging, the ultra-slim, lightweight case doesn’t hide your phone’s design. Available from Nokia.com for AUD$29 RRP. 

At-home Fit Kits and replacement parts for Nokia G42 5G are available from iFixit.com in Australia, including display at AUD$89.99, battery at AUD$49.99, and charging port at AUD$42.99.

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Image Matrix Tech on Sky News: Nokia G22 Repairable Phone

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In Sunday’s segment on Sky News Australia (Weekend Edition with Tim Gilbert) we were hands on with Nokia’s repairable smartphone, the G22.

The G22 is an entry level Android phone but looks good and has a decent camera. It worked perfectly before I took it apart to replace the battery.

See how I go in the video.

NOKIA G22 + IFIXIT TOOLKIT

  • Nokia G22 can be repaired with step-by-step repair guides and affordable replacement parts  
  • Made with 100% recycled plastic back
  • 50MP camera and up to three days of battery life
  • Two years of Android OS upgrades
  • Available in Meteor Grey and Lagoon Blue, starting at $349 AUD
  • Display at $89.99 AUD
  • Battery at $49.99 AUD
  • Charging port at $42.99 AUD

Each Australian produces about 25 kilos of electronic waste a year and much of it ends up in landfill, so this is a great idea by Nokia.

WHY ARE SMARTPHONES SO HARD TO REPAIR?

The reason smartphones are so difficult to repair is due to the compact nature of the build. This allows little room for screws and compartments that allow for simple access.

Glue is the main reason they are difficult to pull apart. Professionals like Fone King use heating machines and official parts to fix iPhones and Android devices. This makes it very hard for a consumer to do.

The great news is Apple is now making repairs easier and you can buy a kit to replace parts on phones and laptops. But it is limited to a few countries – not in Australia yet.

Discarded devices (not just phones) are polluting the globe at a rate of 40 million per year which is a shame as 98% of the components in your computer or television can be fully recycled.

GOOGLE MAKING OUR CITIES COOLER WITH TREE CANOPY

Google recently announced a set of initiatives focused on information to help people prepare for and adapt to the effects of rising heat especially in cities.

We discuss the following in the segment.

  • An expansion of the Tree Canopy from 15 to 350 cities,including Sydney. Tree Canopy combines the power of AI and aerial imagery to help cities assess their current tree canopy coverage and plan future tree planting projects to help reduce “heat islands” – hot areas caused by concrete city infrastructure that can lead to poor air quality, dehydration and other public health concerns. 
  • A new extreme heat alert on Search to keep people safe during heat waves, rolling out globally in the coming months.
  • A $5M grant to World Resources Institute and other work we’re doing to support more organsations that are working to mitigate the impact of climate change.
  • Using machine learning to improve the accuracy of flood alerts and bushfire events. 
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